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Seagen is now part of Pfizer!  Please visit Pfizer.com for more information.

For US residents only.

For Healthcare Professionals

European medical information and product safety

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Request information about our medicines or programs

Healthcare professionals, patients, and caregivers may request specific product and/or program information from Medical Information. At this time, we are able to offer support in English, French, and German.

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Medical Information contact centre hours


For support in English

Monday to Friday
9:00 – 17:00 GM

For support in French, German, or Italian

Monday to Friday
9:00 – 17:00 CET

For more information email:

Phone numbers by country


Reporting Side Effects

Ensuring patient safety is important to seagen and we take the safety of our medicines seriously. Seagen monitors the safety of all its medicinal products continuously, not only in the clinical trials stage, but also after bringing the product to the market. We collect information and experiences from patients and health care providers regarding side effects to be able to provide better safety information on our products for patients.

If a medicinal product causes a side effect, please contect our Medical Information Contact Centre or directly email us at drug.safety@seagen.com.

Seagen may contact you for more information concerning your report. However, we are unable to provide medical advice regarding your condition.

If you are concerned in any way about your treatment, you should contact you healthcare professional.

Report a product complaint

Seagen is committed to producing to the highest possible standards. If you have any concerns about the identity, quality, reliability, safety, effectiveness, or performance of a Seagen product, please report them immediately.

To report a complaint

Contact the Medical Information contact centre or email productqualitycomplaints@seagen.com